If your address is served by the City of Pico Rivera, apply in person at the Water Division, located in City Hall, 6615 Passons Blvd, Monday through Friday from 7:00am to 5:30pm (City Hall is closed every Friday) The City recommends that you apply at least one day before water service is needed to ensure a timely connection.
If you are not serviced by the City of Pico Rivera, but you live in the City, the following water districts also serve residents of Pico Rivera:
Pico Water District
San Gabriel Valley Water Company
If you believe your bill is incorrect, please contact Water Billing at (562) 801-4316 or firstname.lastname@example.org.
Please provide the following in order to have water service started at your home, apartment, or business:
Commercial service will require the Federal Tax identification number.
Deposits will be refunded, without interest, when service is terminated. Any outstanding balances on the account which are due will be deducted from the deposit.
Residential accounts are billed bi-monthly. Commercial accounts are billed monthly.
All water accounts are charged a minimum amount called a "base Rate." The base rate, depending on meter size, is charged to pay the fixed costs incurred in providing water service, including supply, facility maintenance, treatment and distribution. This charge appears on every bill and does not change during the year. In addition to the base rate, charges will vary depending on the amount of water used.
Yes. City personnel must have access to your utility meters at all times to change service, check for leaks, or to take readings.
Your tap water comes from local groundwater wells that supply our service area.
Your water is tested weekly, monthly, quarterly, and annually to ensure that it meets required quality levels, at the source and in the distribution system. State and federal laws also mandate that tests for some substances be made less frequently because their levels do not change. Specially-trained technicians in state-certified laboratories conduct all water quality tests.
Agencies are required to produce an Annual Water Quality Report for their customers. The reports are mailed every year in early summer. Copies are also available at City Hall.
If you are having problems with your water service, check with your neighbors to see if they have similar problems. If the problem is concentrated at your home, contact a plumber at your discretion and cost. If the problem is neighborhood-wide, contact the Water Division at 562-801-4316.
All bills must be paid by the due date. Delinquent bills, if not paid on time, will result in service disconnection. Customers will receive a ten-day "Notice of Delinquency" and a subsequent seven-day "Turn Off Notice." prior to service being disconnected.
In the event your water service is disconnected due to non-payment on the account, a restoration service fee will be charged to cover teh costs of re-connecting water service. In addition, a further deposit may be required to re-establish credit prior to restoring water service. The restoration fee is $61 if paid before 2:00pm on the day of disconnection or $350.00 after 2:00pm.
In case of an emergency when City Hall is closed, call the Emergency Water Answering Service at (800) 759-5569. Personnel will contact the appropriate City standby employee to respond to the emergency.
You can call, email or visit City Hall to terminate water service. Same day termination requests must be made by 2:00 pm, during normal City Hall hours. The refundable deposit is applied to the final bill and the refund, without interest, will be sent to the forwarding address provided.
Yes, to view a calendar please go to the "Home Page" of the City's website. As a general rule and as established by City Council resolution, the Pico Rivera City Council meets the second and fourth Tuesdays of each month at 6:00 p.m. in the Council Chambers of City Hall at 6615 Passons Boulevard. There are also special meetings that are held and these will be posted on-line.
Absolutely, you have three minutes to do so by using a green speaker card for items that are listed on the agenda.
Claim forms can be downloaded from the City's website at www.pico-rivera.org or you may call the City Clerk’s Office at 562-801-4390 to have one faxed or mailed to you.